Beats FAQ

Frequently Asked Questions


1.How to buy products?
If you want to buy a product, just go the product page you want to get, click “Add to cart” and the product will be added to your basket! Then you can go to your “Shopping Cart” (Top right corner) and click “Checkout”. Then just follow the instructions. Even so, if you are still having trouble to buy one of our product, contact us at notablevoicesa@gmail.com

How to download the products?
Once your purchase has been fulfilled, you will receive an email with a download link. Alternatively,  you can go to the “Downloads” section under your account on boutique.
Note! You wont receive the link immediately.

What are the delivery charges for orders from the Online Shop?
The majority of the products being virtual products, delivery fee is $1.00.

Which payment methods are accepted in the Online Shop?
We accept the following payment methods: Credit card Debit card Direct bank transfer services PayPal.

How long will delivery take?
It takes 1 to 3 days for standard deliveries and 10 to 24 hours for fast delivery.

How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?
Once your purchase has been fulfilled, and we received your order. We will send you your order directly to your email, or send SMS/call you to the number you provided or send your order on WhatsApp if you have one.

I don't like the Beat, Can I get a Refund?
Customer satisfaction is our number one concern. However, due to the nature of digital downloads, we offer refunds on a case-by-case basis. If you have found any issues with a product get in touch within 7 days and let us know. By completing a purchase you agree that the issue of a refund will be made at the sole discretion of the Notable Voice Records team and that all decisions made by Notable Voice Records are final.

Can I distribute the beat after recording?
Yes you can do whatever you wanna do after you purchased, you don't have rights to distribute after recording if you didn't purchase the beat. however, you can also use the beat for royalty free purpose even with your vocals on.

Unfortunately, it’s not possible to upgrade the license through Your Account. However, this can be done on an individual basis. Just drop us a message at www.lilzychul.co.za/p/mail
What is Content ID? My YouTube video has been claimed. What do I do?
Content ID is a digital fingerprinting system developed by Google which is used to easily identify and manage copyrighted content on YouTube. If this system has submitted a claim for your video on YouTube, it means that this track is uploaded to the CONTENT ID system. Don’t worry! You didn’t do anything wrong.nJust dispute the claim providing the license attached to the track.
  Read our article on how to do this, here:
 
https://www.lilzychuk.co.za/p/how-to-clear-music-copyright-claim-on.html


Makes this beats
Lilzy Chuk (Kobo Derick Phillemon)

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